On the 1st of March 2013, the Exclus1ves.co.za catalogue will see major changes: we will be saying goodbye to our film, music and games sections and introducing three new sections: Audiobooks, Stationery and Gifts and Special Offers.

What does this mean for me?

• No orders for items in the film, music and games categories will be accepted after the 28th of February.
• If you pre-ordered a game due out later than February, we will have to cancel your order but you will get a full refund. We’ll be in touch soon!
• Items in the film, music and games categories that are in your bag or wishlist on 28 February will be cleared on 1 March – be sure to purchase them before then.
• You’ll keep all your Smileys and Discount Stickers earned as a result of Sticker activity related to film, music and games.
• Your full order history will remain intact.

If you have any questions about these changes, please contact us on Twitter, post on our Facebook wall, call us on +27 11 7980111, leave a comment in the thread below or email socialmedia@exclusives.co.za and we’ll do our best to get back to you as quickly as possible.

Watch out for exciting new promotions and a renewed focus on online bookselling from March 2013!

Thanks for your continued support

The Exclus1ves Online team

We’ve had a terrific response since launching Exclus1ves Stickers last week – thanks to everyone who’s sent in feedback so far!

If you’re not familiar with Stickers yet, watch our short demonstration video:

Since the launch last Thursday 21 June, we’ve seen phenomenal levels of activity on our site. Here are some key stats:

• 104 159 total Smileys earned by our users
• 4 145 new star ratings on Exclusives.co.za products
• 1 256 Personal Discount Stickers earned
• 300 new shares via social media
• 21 Group Discounts unlocked

We’ve also received a number of questions, which were neatly summed up in an email that arrived yesterday from Ahmed, who’s really got stuck into Stickers. Here are the three most common Stickers questions so far, as posed to us by Ahmed, and our answers:

Correct! You can tag any product with a maximum of 10 Smileys. If others also tag that product with Smileys, it will eventually reach a bigger discount faster than any individual can earn.

Not quite . If you earn 300 Smileys, you receive a 20% Personal Discount Sticker. If you then use some of the Smileys to tag a product, you lose those Smileys, but you keep your Personal Discount Sticker. It just takes you a little bit longer to reach the next Personal Discount milestone, which is 450 Smileys.

In brief, you earn Personal Discount Stickers every multiple of 150. Working in groups, you unlock Group Discounts every multiple of 100 and 250.

The complete earning and spending milestone tables are available at our FAQ:

http://blog.exclus1ves.co.za/meet-exclus1ves-stickers-how-it-works-faq-and-ts-cs/

To get you started:

150 Smileys earned = 1 x 10% Personal Discount Sticker
300 Smileys earned = 1 x 20% Personal Discount Sticker

Product tagged with 100 Smileys = 15% Group Discount for 24 hours (available to all visitors to the site)
Product tagged with 200 Smileys = 15% Group Discount for 24 hours (available to all visitors to the site)
Product tagged with 250 Smileys = 25% Group Discount for 24 hours (available to all visitors to the site)

And so on!

Please write to us with your further queries and comments:

• stickers@exclusives.co.za

And don’t forget to visit these key Stickers info links:

• Stickers infographic
• Complete Stickers FAQ and Ts & Cs

Go on, get stuck in!

Welcome to Stickers from Exclus1ves.co.za!

Stickers is a fun new way for our customers to find and share their favourite products, earn discounts through their activity, and team up with friends to trigger terrific deals on millions of our books, ebooks, games, DVDs and music.

>>> We call it “DIY Discounting” <<<

Watch our video showing how it works:

 
The rules are simple: get stuck in Exclus1ves Stickers today!

Meet the Stickers

>>>

The following Stickers appear on products and in your Sticker Palette, where you can drag and drop them to tag the items you like:

The Smiley Sticker
The Social Stickers
The Personal Discount Stickers
The Group Discount Stickers
The Rating Stickers
The Special Stickers

How Exclus1ves Stickers Works

>>>

It’s as Easy as One, Two, Three:

1. By earning Smileys , you get Personal Discount Stickers , which you can drag on to the products of your choice for instant savings.

• You earn Smileys by rating and sharing products on Exclus1ves.co.za.

• You can trigger 24-hour Group Discount sales by teaming up with your friends and tagging products with your Smileys.

Earning Smileys

>>>

How many Smileys do you get for rating and sharing products?

Action	Fanatics Member	Non-member
Visit Exclus1ves.co.za	Earn 2 x (once every 24 hours)	Earn 2 x (once every 24 hours)
Share a product on Facebook or Twitter	Earn 5 x	Earn 3 x
Rate a product 1, 2, 3, 4, or 5 stars	Earn 3 x	Earn 2 x
Email a product to your friends	Earn 3 x	Earn 2 x

• Fanatics Members earn Stickers faster.
  • Click here to link your Fanatics account to your Exclus1ves.co.za profile.
  • Click here to join Fanatics.
• You can earn a maximum of thirty (30) Smiley Stickers per day.

Earning Discount Stickers

>>>

How many Smileys do you have to earn before you get Personal Discount Stickers?

Customer Milestone	Reward
Earn 150 Smileys	Receive (1 x 10%) Discount Sticker
Earn 300 Smileys	Receive (1 x 20%) Discount Sticker
Earn 450 Smileys	Receive (1 x 10%) and (1 x 20%) Discount Stickers
Earn 600 Smileys	Receive (2 x 10%) and (1 x 20%) Discount Stickers
Earn 750 Smileys	Receive (1 x 10%) and (1 x 25%) Discount Stickers
Earn 900 Smileys	Receive (2 x 25%) Discount Stickers

• Customers who earn more than 900 Smileys enter an earning cycle that repeats every 150 Smileys, starting at the 450 Smiley level.
• For example: earn 1050 Smileys and receive 1 x 10% and 1 x 20% Discount Stickers; earn 1200 Smileys and receive 2 x 10% and 1 x 20% Discount Stickers, and so on.

Spending Smileys and Triggering Group Discounts

>>>

How many Smileys does it take to trigger a 24-hour Group Discount sale?

Group Discount Milestone	Reward	No. of participants required
Product tagged with 100 Smileys (and every multiple of 100 thereafter)	15% Group Discount for 24 hours	10
Product tagged with 250 Smileys (and every multiple of 250 thereafter)	25% Group Discount for 24 hours	25

• You trigger discounts faster by working as a group.
  • You only need 10 friends to spend 10 Smileys each to trigger a 15% discount on a product.
  • 25 people working together can trigger a 25% discount on a product.
• You can spend a maximum of ten (10) Smiley Stickers per product.
• Group Discount sales are good for all Exclus1ves.co.za customers and expire after 24 hours.

Stickers Tribes

Stickers Tribes is a special programme for large groups, such as members of loyalty programmes or corporate incentive schemes. If you are a member of a Tribe, you will receive special Stickers on a regular basis related to your Tribe. The following terms and conditions apply to Stickers Tribes.

• Each Tribe Member must register as a member of the Exclus1ves.co.za website.
• If you qualify as a member of a specific Tribe, you must link or activate your Tribe profiles to your Exclus1ves.co.za profile before you can receive Tribe rewards.
• If you no longer qualify as a member of a specific Tribe, that Tribe will be removed from your Tribe list on Exclus1ves.co.za, and you will no longer qualify for future rewards. Your accumulated/unused Tribe rewards will be lost.
• An Exclus1ves.co.za member can belong to more than one Tribe.
• Tribe reward types and reward allocation frequency may vary at the discretion of both Exclus1ves.co.za and any other company or group associated with the Tribe.
• All Tribe rewards expire at the end of the calendar year, eg, midnight of the 31st December. Unused Tribe rewards will be lost at this point.
• Tribe rewards are not transferable and cannot be exchanged for cash.
• Tribe Discount Stickers are only valid online at www.Exclus1ves.co.za and not at any of the Exclusive Books retail stores.
• The standard Exclus1ves.co.za Sticker T&Cs represented on this page, plus Exclus1ves.co.za general T&Cs and Fanatics T&Cs apply.
• Direct any Tribes queries to tribes@exclusives.co.za.

Frequently Asked Questions

• I need to contact Exclus1ves.co.za with a question, comment or complaint about Stickers.
  Write to:

  stickers@exclusives.co.za

  

• What do the Special Stickers stand for?
  This is our Staff Choice Sticker: it’s reserved for products we especially recommend!

  

  The Lock Sticker indicates a product that is not currently part of the Stickers promotion: you can rate and share it, but you won’t earn Smileys for these actions, and you can’t tag the product with Smileys.

• Can I turn Stickers off?
  Certainly!

  Click here to visit your My Exclusives profile and turn Stickers off

  . We’ll save the Smiley and Discount Stickers that you’ve earned in case you want to turn Stickers back on again.

• How long are Personal Discount Stickers valid for?
  One year from when you first earn them.

• How many times can I rate and share a product?
  You can rate a product once. You can share a product on Facebook and Twitter once per day. You can email a product to a friend once per day.

• How many Smileys can I earn per day?
  You can only earn a maximum of 30 Smileys per day. You can continue to rate and share products, but you will not earn Smileys for these actions if you have reached your limit.

• How many Smileys can I spend per day?
  You can spend unlimited Smileys per day, but you can only tag each product with a maximum of 10 Smileys.

• I added a Group Discount sale product to my bag but didn’t buy it within 24 hours. Do I still get the discount?
  No: you need to purchase the product before the 24 hours expires to benefit from the Group Discount.

• Can I add a Personal Discount Sticker to a product that’s already discounted or on promotion?
  No: one discount at a time please!

• Can my friends and I trigger Group Discounts on a products that are already discounted or on promotion?
  Again, no: one discount at a time please!

• Are all Exclus1ves.co.za products part of the Stickers promotion?
  No: some products are “locked out” of Stickers. You’ll know them because they’re tagged with the Lock Sticker:

  

  .

• Where can I see how many Smileys and Discount Stickers I’ve earned and spent?
  You will eventually be able to see your Sticker history in your

  My Exclusives profile

  . For now, track your Smileys and Personal Discount Stickers via your Sticker Palette.

• Does Stickers work in Exclusive Books stores?
  No: Stickers is an online promotion only.

Terms and Conditions

• Exclus1ves.co.za reserves the right to update and amend the Exclus1ves Stickers rules, including Smileys earning and spending rates rules, and other aspects of the platform, without prior notice.

• Exclus1ves.co.za reserves the right to terminate the account of any user who is found to be abusing the Stickers programme.

• Exclus1ves.co.za Stickers operates within our website’s Terms of Use and Privacy Policy, which users agree to when they register and login.

Watch our short demonstration video showing how it works:

 
The following infographic explains Stickers in more detail. Learn how to earn Smileys and Personal Discount Stickers, and how to work in groups to unlock Group Discounts even faster! (Click here for our comprehensive FAQ.)

Audio books are one of the best ways to allay some of the unpleasant effects of long or dawdling journeys. On average, an audio book can provide up to 10 hours of listening experience, enough to keep you occupied for the duration of your daily, weekly or monthly travels. A great variety of audio books has been published across all genres, including fiction and non-fiction in various categories like children’s books, business, science fiction and much more. We at Exclusives.co.za have compiled a list of 10 great audio books to accompany you on your life journey(s).